Amazon India has launched Amazon Diagnostics, a new at-home diagnostics service, in a move aimed at addressing critical challenges in the country’s diagnostics landscape. The service allows customers to book over 800 types of diagnostic tests, schedule appointments, and receive digital reports from the Amazon app.

Key highlights

Service availability and key cities

• Amazon Diagnostics is available across 6 cities: Bengaluru, Delhi, Gurgaon, Noida, Mumbai, and Hyderabad.

• Over 450+ pin codes covered in these regions.

Key features of Amazon diagnostics

• Home Sample Collection: Sample collection within 60 minutes.

• Quick Results: Lab results available in as little as 6 hours.

• Over 800 diagnostic tests including routine tests are available for booking.

Partnership with orange health labs

• Developed in collaboration with Orange Health Labs, a leading diagnostic provider.

• The collaboration ensures high-quality, doctor-verified lab tests with operational expertise from Amazon.

A vision for integrated healthcare
The launch of Amazon Diagnostics is a key milestone in Amazon Medical's vision to provide a fully integrated healthcare experience. The service will help overcome barriers to diagnostic access, offering speed, reliability, and convenience to customers.
Jayaramakrishnan Balasubramanian, Category Leader at Amazon Medical, said:

“Amazon Diagnostics represents a significant step forward in making healthcare more accessible, reliable, and convenient for all our customers.”

Dhruv Gupta, Co-founder of Orange Health Labs, added:

"Partnering with Amazon affirms the trust Orange Health has earned in less than five years and brings a faster, reliable, and insightful diagnostics experience for people across India."

Innovative features

• Real-Time Slot Visibility and Map-Based Address Validation.

• Secure Digital Reports accessible via Amazon Health dashboard.

• Automated Test Preparation Instructions for customers.

Amazon medical: A comprehensive healthcare service
With the addition of Amazon Diagnostics, Amazon Medical now offers a connected outpatient journey that includes tele-consultations, prescription medications, and accredited testing, all from the comfort of your home.Amazon medical’s services:

• Amazon Pharmacy: Wide range of medications, free telemedicine consultation, and delivery benefits.

• Amazon Clinic: Licensed doctors available for consultations.

• Amazon Diagnostics: End-to-end testing for doctor-recommended tests.