General FAQs
General FAQs
How do I get started with Pharmacy Pro?
You can start by contacting our sales team via phone or WhatsApp on 7039483649, or fill out the inquiry form on our website. We offer a 7-day free trial so you can experience the software before making a purchase. Our demo experts will guide you through the product. Book your demo here
How do I get started with Pharmacy Pro?
You can start by contacting our sales team via phone or WhatsApp on 7039483649, or fill out the inquiry form on our website. We offer a 7-day free trial so you can experience the software before making a purchase. Our demo experts will guide you through the product. Book your demo here
How do I get started with Pharmacy Pro?
You can start by contacting our sales team via phone or WhatsApp on 7039483649, or fill out the inquiry form on our website. We offer a 7-day free trial so you can experience the software before making a purchase. Our demo experts will guide you through the product. Book your demo here
Can I get support after purchasing Pharmacy Pro?
Yes, Pharmacy Pro offers unlimited free support. You can reach our support team via call, WhatsApp, email, or through our dedicated support page. Our technical team is always available to assist you with setup, troubleshooting, and general queries.
Can I get support after purchasing Pharmacy Pro?
Yes, Pharmacy Pro offers unlimited free support. You can reach our support team via call, WhatsApp, email, or through our dedicated support page. Our technical team is always available to assist you with setup, troubleshooting, and general queries.
Can I get support after purchasing Pharmacy Pro?
Yes, Pharmacy Pro offers unlimited free support. You can reach our support team via call, WhatsApp, email, or through our dedicated support page. Our technical team is always available to assist you with setup, troubleshooting, and general queries.
Is Pharmacy Pro a cloud-based software?
Pharmacy Pro operates on a hybrid model—you can access your data both online and offline. This gives you the flexibility to use the software without a constant internet connection, while still benefiting from cloud features such as backups and real-time data access.
Is Pharmacy Pro a cloud-based software?
Pharmacy Pro operates on a hybrid model—you can access your data both online and offline. This gives you the flexibility to use the software without a constant internet connection, while still benefiting from cloud features such as backups and real-time data access.
Is Pharmacy Pro a cloud-based software?
Pharmacy Pro operates on a hybrid model—you can access your data both online and offline. This gives you the flexibility to use the software without a constant internet connection, while still benefiting from cloud features such as backups and real-time data access.
How do I back up my data in Pharmacy Pro?
Pharmacy Pro offers a hybrid backup approach:
Local Backup: Data is saved on your system hard drive.
Google Drive Backup: For extra security, you can back up data directly to your personal Google Drive, ensuring you have control over your data and protection from system failures
How do I back up my data in Pharmacy Pro?
Pharmacy Pro offers a hybrid backup approach:
Local Backup: Data is saved on your system hard drive.
Google Drive Backup: For extra security, you can back up data directly to your personal Google Drive, ensuring you have control over your data and protection from system failures
How do I back up my data in Pharmacy Pro?
Pharmacy Pro offers a hybrid backup approach:
Local Backup: Data is saved on your system hard drive.
Google Drive Backup: For extra security, you can back up data directly to your personal Google Drive, ensuring you have control over your data and protection from system failures
Does Pharmacy Pro provide a demo version of the software?
Yes, Pharmacy Pro offers a demo version that lasts for 7 days. You can explore all the essential features of the software during this trial period to see how it can benefit your pharmacy operations.
Does Pharmacy Pro provide a demo version of the software?
Yes, Pharmacy Pro offers a demo version that lasts for 7 days. You can explore all the essential features of the software during this trial period to see how it can benefit your pharmacy operations.
Does Pharmacy Pro provide a demo version of the software?
Yes, Pharmacy Pro offers a demo version that lasts for 7 days. You can explore all the essential features of the software during this trial period to see how it can benefit your pharmacy operations.
How often does Pharmacy Pro get updated?
Pharmacy Pro is designed with regular automatic updates. Our team releases new features and improvements based on pharmacist feedback to ensure the software stays ahead of industry needs without requiring manual updates.
How often does Pharmacy Pro get updated?
Pharmacy Pro is designed with regular automatic updates. Our team releases new features and improvements based on pharmacist feedback to ensure the software stays ahead of industry needs without requiring manual updates.
How often does Pharmacy Pro get updated?
Pharmacy Pro is designed with regular automatic updates. Our team releases new features and improvements based on pharmacist feedback to ensure the software stays ahead of industry needs without requiring manual updates.
Does Pharmacy Pro support label generation?
Yes! Pharmacy Pro allows you to customize labels with key details like product name, MRP, expiry date, and even your pharmacy’s branding. You can also print QR codes to make medication tracking easier
Does Pharmacy Pro support label generation?
Yes! Pharmacy Pro allows you to customize labels with key details like product name, MRP, expiry date, and even your pharmacy’s branding. You can also print QR codes to make medication tracking easier
Does Pharmacy Pro support label generation?
Yes! Pharmacy Pro allows you to customize labels with key details like product name, MRP, expiry date, and even your pharmacy’s branding. You can also print QR codes to make medication tracking easier
Sales Related FAQs
Sales Related FAQs
Who is Pharmacy Pro designed for?
Pharmacy Pro is suitable for all types of pharmacies—from small retail shops to large chain pharmacies. Whether you're managing a single outlet or multiple branches, Pharmacy Pro can streamline your inventory, billing, and operations.
Who is Pharmacy Pro designed for?
Pharmacy Pro is suitable for all types of pharmacies—from small retail shops to large chain pharmacies. Whether you're managing a single outlet or multiple branches, Pharmacy Pro can streamline your inventory, billing, and operations.
Who is Pharmacy Pro designed for?
Pharmacy Pro is suitable for all types of pharmacies—from small retail shops to large chain pharmacies. Whether you're managing a single outlet or multiple branches, Pharmacy Pro can streamline your inventory, billing, and operations.
Can Pharmacy Pro integrate with other systems?
Yes, Pharmacy Pro can integrate with EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems. This allows clinical pharmacies to easily manage prescriptions and access patient health records in real-time, enhancing patient care.
Can Pharmacy Pro integrate with other systems?
Yes, Pharmacy Pro can integrate with EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems. This allows clinical pharmacies to easily manage prescriptions and access patient health records in real-time, enhancing patient care.
Can Pharmacy Pro integrate with other systems?
Yes, Pharmacy Pro can integrate with EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems. This allows clinical pharmacies to easily manage prescriptions and access patient health records in real-time, enhancing patient care.
Can Pharmacy Pro manage multiple pharmacy locations?
Absolutely! Pharmacy Pro supports multi-location management, allowing you to monitor all your stores from a central location. You can track inventory, sales, and stock levels across branches, and even reallocate products between locations.
Can Pharmacy Pro manage multiple pharmacy locations?
Absolutely! Pharmacy Pro supports multi-location management, allowing you to monitor all your stores from a central location. You can track inventory, sales, and stock levels across branches, and even reallocate products between locations.
Can Pharmacy Pro manage multiple pharmacy locations?
Absolutely! Pharmacy Pro supports multi-location management, allowing you to monitor all your stores from a central location. You can track inventory, sales, and stock levels across branches, and even reallocate products between locations.
How does Pharmacy Pro make billing faster?
Pharmacy Pro supports QR code and barcode scanning for medicines and FMCG products via your own mobile phone, speeding up the billing process. With our fast billing feature, you can process multiple items quickly, ensuring shorter wait times for customers.
How does Pharmacy Pro make billing faster?
Pharmacy Pro supports QR code and barcode scanning for medicines and FMCG products via your own mobile phone, speeding up the billing process. With our fast billing feature, you can process multiple items quickly, ensuring shorter wait times for customers.
How does Pharmacy Pro make billing faster?
Pharmacy Pro supports QR code and barcode scanning for medicines and FMCG products via your own mobile phone, speeding up the billing process. With our fast billing feature, you can process multiple items quickly, ensuring shorter wait times for customers.
Does Pharmacy Pro help with inventory management?
Yes, Pharmacy Pro’s advanced inventory management system ensures you always have the right stock levels. You’ll receive automatic alerts for items nearing expiry, and automated PO generation will trigger reorders when stock falls below predefined levels.
Does Pharmacy Pro help with inventory management?
Yes, Pharmacy Pro’s advanced inventory management system ensures you always have the right stock levels. You’ll receive automatic alerts for items nearing expiry, and automated PO generation will trigger reorders when stock falls below predefined levels.
Does Pharmacy Pro help with inventory management?
Yes, Pharmacy Pro’s advanced inventory management system ensures you always have the right stock levels. You’ll receive automatic alerts for items nearing expiry, and automated PO generation will trigger reorders when stock falls below predefined levels.
Customer Relations FAQs
Customer Relations FAQs
Can Pharmacy Pro send reminders to customers?
Yes! Pharmacy Pro has an integrated CRM system that allows you to send automated SMS or email reminders for prescription refills, pill timings, and even payment reminders. This helps maintain customer loyalty and boosts sales.
Can Pharmacy Pro send reminders to customers?
Yes! Pharmacy Pro has an integrated CRM system that allows you to send automated SMS or email reminders for prescription refills, pill timings, and even payment reminders. This helps maintain customer loyalty and boosts sales.
Can Pharmacy Pro send reminders to customers?
Yes! Pharmacy Pro has an integrated CRM system that allows you to send automated SMS or email reminders for prescription refills, pill timings, and even payment reminders. This helps maintain customer loyalty and boosts sales.
Does Pharmacy Pro offer a customer loyalty program?
Yes, Pharmacy Pro includes an in-built loyalty program to help you retain customers. You can customize the program based on your preferences and offer discounts or rewards to returning customers.
Does Pharmacy Pro offer a customer loyalty program?
Yes, Pharmacy Pro includes an in-built loyalty program to help you retain customers. You can customize the program based on your preferences and offer discounts or rewards to returning customers.
Does Pharmacy Pro offer a customer loyalty program?
Yes, Pharmacy Pro includes an in-built loyalty program to help you retain customers. You can customize the program based on your preferences and offer discounts or rewards to returning customers.
Can I send WhatsApp messages to customers through Pharmacy Pro?
Absolutely. Pharmacy Pro integrates with WhatsApp so you can easily send invoices, reminders, and offers to your customers directly through the app. You can also send notifications via SMS if preferred.
Can I send WhatsApp messages to customers through Pharmacy Pro?
Absolutely. Pharmacy Pro integrates with WhatsApp so you can easily send invoices, reminders, and offers to your customers directly through the app. You can also send notifications via SMS if preferred.
Can I send WhatsApp messages to customers through Pharmacy Pro?
Absolutely. Pharmacy Pro integrates with WhatsApp so you can easily send invoices, reminders, and offers to your customers directly through the app. You can also send notifications via SMS if preferred.
Data Security and Compliance FAQs
Data Security and
Compliance FAQs
Is Pharmacy Pro compliant with Indian regulatory standards?
Yes, Pharmacy Pro complies with all Indian regulatory requirements. We follow strict protocols to ensure data security, and our servers are hosted on secure, encrypted platforms. Your data is stored safely, and we regularly update our software to address security concerns
Is Pharmacy Pro compliant with Indian regulatory standards?
Yes, Pharmacy Pro complies with all Indian regulatory requirements. We follow strict protocols to ensure data security, and our servers are hosted on secure, encrypted platforms. Your data is stored safely, and we regularly update our software to address security concerns
Is Pharmacy Pro compliant with Indian regulatory standards?
Yes, Pharmacy Pro complies with all Indian regulatory requirements. We follow strict protocols to ensure data security, and our servers are hosted on secure, encrypted platforms. Your data is stored safely, and we regularly update our software to address security concerns
How does Pharmacy Pro ensure data privacy?
Pharmacy Pro takes data privacy seriously. All patient and pharmacy records are encrypted and stored securely. You can also back up your data to your Google Drive to ensure you maintain full control over your pharmacy’s information.
How does Pharmacy Pro ensure data privacy?
Pharmacy Pro takes data privacy seriously. All patient and pharmacy records are encrypted and stored securely. You can also back up your data to your Google Drive to ensure you maintain full control over your pharmacy’s information.
How does Pharmacy Pro ensure data privacy?
Pharmacy Pro takes data privacy seriously. All patient and pharmacy records are encrypted and stored securely. You can also back up your data to your Google Drive to ensure you maintain full control over your pharmacy’s information.
Pricing and Subscription FAQs
Pricing and
Subscription FAQs
Is support included in the pricing?
Yes, Pharmacy Pro provides free technical support for all users. This includes setup assistance, training, and troubleshooting. There are no hidden fees for support.
Is support included in the pricing?
Yes, Pharmacy Pro provides free technical support for all users. This includes setup assistance, training, and troubleshooting. There are no hidden fees for support.
Is support included in the pricing?
Yes, Pharmacy Pro provides free technical support for all users. This includes setup assistance, training, and troubleshooting. There are no hidden fees for support.
Are there any limits on the number of invoices I can generate?
No, Pharmacy Pro does not impose limits on the number of invoices you can generate. Whether you’re on our basic or advanced plan, you can create unlimited invoices.
Are there any limits on the number of invoices I can generate?
No, Pharmacy Pro does not impose limits on the number of invoices you can generate. Whether you’re on our basic or advanced plan, you can create unlimited invoices.
Are there any limits on the number of invoices I can generate?
No, Pharmacy Pro does not impose limits on the number of invoices you can generate. Whether you’re on our basic or advanced plan, you can create unlimited invoices.
Can Pharmacy Pro be used on multiple devices?
Yes, Pharmacy Pro can be accessed on multiple devices simultaneously, including PCs, tablets, and smartphones. There’s no extra charge for adding devices to your account.
Can Pharmacy Pro be used on multiple devices?
Yes, Pharmacy Pro can be accessed on multiple devices simultaneously, including PCs, tablets, and smartphones. There’s no extra charge for adding devices to your account.
Can Pharmacy Pro be used on multiple devices?
Yes, Pharmacy Pro can be accessed on multiple devices simultaneously, including PCs, tablets, and smartphones. There’s no extra charge for adding devices to your account.
Is there a free version of Pharmacy Pro?
Pharmacy Pro offers a 7-day free trial that lets you explore all of the software’s core features. You can use this trial to see how Pharmacy Pro fits your pharmacy’s needs before committing to a paid plan.
Is there a free version of Pharmacy Pro?
Pharmacy Pro offers a 7-day free trial that lets you explore all of the software’s core features. You can use this trial to see how Pharmacy Pro fits your pharmacy’s needs before committing to a paid plan.
Is there a free version of Pharmacy Pro?
Pharmacy Pro offers a 7-day free trial that lets you explore all of the software’s core features. You can use this trial to see how Pharmacy Pro fits your pharmacy’s needs before committing to a paid plan.
Software Usage FAQs
Software Usage FAQs
Can Pharmacy Pro be accessed from a mobile phone?
Yes, Pharmacy Pro’s mobile-friendly features allow you to manage your pharmacy operations from your phone. Whether you need to check inventory, generate invoices, or send customer reminders, you can do it all from your mobile device.
Can Pharmacy Pro be accessed from a mobile phone?
Yes, Pharmacy Pro’s mobile-friendly features allow you to manage your pharmacy operations from your phone. Whether you need to check inventory, generate invoices, or send customer reminders, you can do it all from your mobile device.
Can Pharmacy Pro be accessed from a mobile phone?
Yes, Pharmacy Pro’s mobile-friendly features allow you to manage your pharmacy operations from your phone. Whether you need to check inventory, generate invoices, or send customer reminders, you can do it all from your mobile device.
Can I view patient purchase history while billing?
Yes, Pharmacy Pro lets you access patient purchase history directly from the billing screen. With a simple shortcut, you can review past prescriptions, issue refills, and provide personalized recommendations—all in real time
Can I view patient purchase history while billing?
Yes, Pharmacy Pro lets you access patient purchase history directly from the billing screen. With a simple shortcut, you can review past prescriptions, issue refills, and provide personalized recommendations—all in real time
Can I view patient purchase history while billing?
Yes, Pharmacy Pro lets you access patient purchase history directly from the billing screen. With a simple shortcut, you can review past prescriptions, issue refills, and provide personalized recommendations—all in real time
What happens if a medication is out of stock?
If a medication is not available in your pharmacy's inventory, Pharmacy Pro has two solutions:
o Substitute Finder: Use the “Product Substitutes on Single Key” feature to find an alternative medication from a different brand with the same composition.
o Promise Order Alert: Pharmacy Pro will notify the customer once the medication is back in stock.
What happens if a medication is out of stock?
If a medication is not available in your pharmacy's inventory, Pharmacy Pro has two solutions:
o Substitute Finder: Use the “Product Substitutes on Single Key” feature to find an alternative medication from a different brand with the same composition.
o Promise Order Alert: Pharmacy Pro will notify the customer once the medication is back in stock.
What happens if a medication is out of stock?
If a medication is not available in your pharmacy's inventory, Pharmacy Pro has two solutions:
o Substitute Finder: Use the “Product Substitutes on Single Key” feature to find an alternative medication from a different brand with the same composition.
o Promise Order Alert: Pharmacy Pro will notify the customer once the medication is back in stock.
Product-Specific FAQs
Product-Specific FAQs
How does PharmacyPro handle GST and compliance requirements?
PharmacyPro is fully GST-compliant and automatically generates e-invoices. It also helps manage your pharmacy's regulatory requirements by tracking controlled substances and keeping detailed records for audits.
How does PharmacyPro handle GST and compliance requirements?
PharmacyPro is fully GST-compliant and automatically generates e-invoices. It also helps manage your pharmacy's regulatory requirements by tracking controlled substances and keeping detailed records for audits.
How does PharmacyPro handle GST and compliance requirements?
PharmacyPro is fully GST-compliant and automatically generates e-invoices. It also helps manage your pharmacy's regulatory requirements by tracking controlled substances and keeping detailed records for audits.
Can PharmacyPro integrate with existing pharmacy hardware like barcode scanners or printers?
Absolutely! PharmacyPro integrates seamlessly with barcode scanners, printers, and billing machines to streamline operations and ensure smooth transactions at the counter.
Can PharmacyPro integrate with existing pharmacy hardware like barcode scanners or printers?
Absolutely! PharmacyPro integrates seamlessly with barcode scanners, printers, and billing machines to streamline operations and ensure smooth transactions at the counter.
Can PharmacyPro integrate with existing pharmacy hardware like barcode scanners or printers?
Absolutely! PharmacyPro integrates seamlessly with barcode scanners, printers, and billing machines to streamline operations and ensure smooth transactions at the counter.
How does PharmacyPro assist with drug expiry management?
PharmacyPro provides real-time alerts for soon-to-expire drugs, helping you manage stock efficiently and reduce losses due to expired medications.
How does PharmacyPro assist with drug expiry management?
PharmacyPro provides real-time alerts for soon-to-expire drugs, helping you manage stock efficiently and reduce losses due to expired medications.
How does PharmacyPro assist with drug expiry management?
PharmacyPro provides real-time alerts for soon-to-expire drugs, helping you manage stock efficiently and reduce losses due to expired medications.
Does PharmacyPro offer a multi-user functionality?
Yes, PharmacyPro allows multiple logins, giving different user access levels for managers, pharmacists, and other staff. This ensures tasks can be delegated efficiently across the team.
Does PharmacyPro offer a multi-user functionality?
Yes, PharmacyPro allows multiple logins, giving different user access levels for managers, pharmacists, and other staff. This ensures tasks can be delegated efficiently across the team.
Does PharmacyPro offer a multi-user functionality?
Yes, PharmacyPro allows multiple logins, giving different user access levels for managers, pharmacists, and other staff. This ensures tasks can be delegated efficiently across the team.
How does PharmacyPro support B2B pharmacies?
For wholesale and B2B pharmacies, PharmacyPro offers warehouse management solutions with the TrackRx app. This helps with bulk inventory management, order tracking, and seamless communication between branches.
How does PharmacyPro support B2B pharmacies?
For wholesale and B2B pharmacies, PharmacyPro offers warehouse management solutions with the TrackRx app. This helps with bulk inventory management, order tracking, and seamless communication between branches.
How does PharmacyPro support B2B pharmacies?
For wholesale and B2B pharmacies, PharmacyPro offers warehouse management solutions with the TrackRx app. This helps with bulk inventory management, order tracking, and seamless communication between branches.
Brand and Support FAQs
Brand and Support FAQs
What kind of customer support does PharmacyPro offer?
PharmacyPro provides dedicated customer support via phone, WhatsApp, email, and chat. Our expert support team is available to assist with any technical issues or questions about the software.
What kind of customer support does PharmacyPro offer?
PharmacyPro provides dedicated customer support via phone, WhatsApp, email, and chat. Our expert support team is available to assist with any technical issues or questions about the software.
What kind of customer support does PharmacyPro offer?
PharmacyPro provides dedicated customer support via phone, WhatsApp, email, and chat. Our expert support team is available to assist with any technical issues or questions about the software.
Can PharmacyPro scale as my business grows?
Yes, PharmacyPro is designed to scale effortlessly. Whether you're expanding from one store to multiple branches, the software can easily accommodate additional outlets without compromising on functionality.
Can PharmacyPro scale as my business grows?
Yes, PharmacyPro is designed to scale effortlessly. Whether you're expanding from one store to multiple branches, the software can easily accommodate additional outlets without compromising on functionality.
Can PharmacyPro scale as my business grows?
Yes, PharmacyPro is designed to scale effortlessly. Whether you're expanding from one store to multiple branches, the software can easily accommodate additional outlets without compromising on functionality.
What security measures are in place to protect my pharmacy data?
PharmacyPro ensures high-level data security by providing cloud backups and encryption. It also offers hybrid backup solutions, like secure Google Drive integration, for additional control over your data.
What security measures are in place to protect my pharmacy data?
PharmacyPro ensures high-level data security by providing cloud backups and encryption. It also offers hybrid backup solutions, like secure Google Drive integration, for additional control over your data.
What security measures are in place to protect my pharmacy data?
PharmacyPro ensures high-level data security by providing cloud backups and encryption. It also offers hybrid backup solutions, like secure Google Drive integration, for additional control over your data.
Does PharmacyPro offer staff training?
Yes, PharmacyPro includes staff training sessions to ensure your team is well-equipped to use the software efficiently. We provide tutorials, demo videos, and live support to help your team get comfortable with all the features.
Does PharmacyPro offer staff training?
Yes, PharmacyPro includes staff training sessions to ensure your team is well-equipped to use the software efficiently. We provide tutorials, demo videos, and live support to help your team get comfortable with all the features.
Does PharmacyPro offer staff training?
Yes, PharmacyPro includes staff training sessions to ensure your team is well-equipped to use the software efficiently. We provide tutorials, demo videos, and live support to help your team get comfortable with all the features.
How customizable is PharmacyPro for different pharmacy needs?
PharmacyPro is highly customizable. From billing formats and report templates to inventory management preferences, the software can be tailored to meet the specific needs of your pharmacy.
How customizable is PharmacyPro for different pharmacy needs?
PharmacyPro is highly customizable. From billing formats and report templates to inventory management preferences, the software can be tailored to meet the specific needs of your pharmacy.
How customizable is PharmacyPro for different pharmacy needs?
PharmacyPro is highly customizable. From billing formats and report templates to inventory management preferences, the software can be tailored to meet the specific needs of your pharmacy.
Can PharmacyPro handle loyalty programs and customer rewards?
Yes, PharmacyPro supports loyalty programs, allowing you to reward repeat customers with discounts, points, or exclusive offers, helping boost customer retention and loyalty.
Can PharmacyPro handle loyalty programs and customer rewards?
Yes, PharmacyPro supports loyalty programs, allowing you to reward repeat customers with discounts, points, or exclusive offers, helping boost customer retention and loyalty.
Can PharmacyPro handle loyalty programs and customer rewards?
Yes, PharmacyPro supports loyalty programs, allowing you to reward repeat customers with discounts, points, or exclusive offers, helping boost customer retention and loyalty.
Copyright © 2024 Pharmacy Pro. All rights reserved.
Copyright © 2024 Pharmacy Pro. All rights reserved.
Copyright © 2024 Pharmacy Pro. All rights reserved.